SHIPPING POLICY

ORDER PROCESSING TIME

Our order processing time is 1-2 business days, irrespective of the chosen shipping option. Orders are processed Monday through Friday, excluding weekends and holidays. Although most orders are typically processed within 1-2 days, please allow up to 3 business days. For example, if you place an order on Tuesday, it should be shipped by Friday at the latest.

Occasionally, orders may face delays due to inaccurate or incomplete payment or checkout information, such as an incorrectly provided shipping address, a situation that occurs relatively often.

In case of a wrong shipping address, we allow a 1-hour window after purchase for order modifications. For any order details that need correction, please contact leylhassan123@gmail.com. We are not responsible for misinformation, such as an incorrect shipping address, entered by the customer. Refer to the "WRONG ADDRESS DISCLAIMER" section below for further details on our policy regarding this matter.

ESTIMATED SHIPPING TIME (FREE SHIPPING)

  • United States: 10-20 Business Days
  • International: 10-20 Business Days (sometimes sooner)

ESTIMATED SHIPPING TIME (EXPRESS SHIPPING)

  • United States: 10-15 Business Days
  • International: 10-15 Business Days (sometimes sooner)

Note: Shipping times are subject to customs clearance in each country. Some countries may clear packages faster than others, so please consider this as well. Shipping times may also be occasionally delayed due to factors beyond our control, such as IR disputes/strikes, weather conditions, holiday seasons, large and/or bulky items, or errors on the shipping provider's side. In the event of any such scenarios affecting your package, we commit to keeping you well informed to the best of our ability.

SHOPPING/SHIPPING GUARANTEE

We are dedicated to our customers and make the following promise:

If your item(s) do not arrive within the specified time frames, we will send you a free replacement or refund you the full amount:

  • USA: 30 days (After "delivered") - On All
  • Canada: 35 days
  • Australia: 35 days
  • New Zealand: 35 days
  • United Kingdom: 35 days
  • Rest of the world: 40 days

INTERNATIONAL DELIVERY

Additional charges from customs are beyond our control. When ordering from our store, you acknowledge the possibility of additional charges upon package arrival. Contact your country's customs office for specific rules.

Note: We are not responsible for any delays caused by customs clearance processes. Shipping to certain countries may entail extra fees due to geographical location.

WRONG ADDRESS DISCLAIMER

It is the buyer's responsibility to ensure accurate shipping information. Changes to the shipping address may not always be possible due to our strict shipping schedule. Always double-check the entered address before checkout. We are not liable for packages sent to the wrong address.

If your order is processing or has shipped, we cannot alter the destination address. In such cases, we must wait for the package to return to us. Once returned, a full refund will be issued.

RETURNS

By placing an order in our store, you are accountable for the return cost. For detailed information on returning packages, please refer to our returns policy.